Terms of service

TERMS OF SERVICE

Effective Date: 26th July 2026

Krishna-Mart – Terms of Service

Welcome to Krishna-Mart ("Website", "Platform", "Krishna-Mart", "We", "Our", or "Us"). These Terms of Service ("Terms") govern your access to and use of https://krishna-mart.com, including all products, services, features, and content available through the website.

By accessing or using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service. If you do not agree to these Terms, please do not use this website.


1. Business Information

Business Name: Krishna-Mart

Website: https://krishna-mart.com

Email: contact@krishna-mart.com

Phone: +91-6574506627

Registered Office:

G3, 1st Floor, Sarala Complex,
Kadma Market,
Jamshedpur, Jharkhand – 831005,
India


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate, complete, and up to date.


3. User Account

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

  • Keep your login information secure.

  • Notify Krishna-Mart immediately of any unauthorized use of your account.

  • Accept responsibility for all activities conducted through your account.

Krishna-Mart reserves the right to suspend or terminate any account suspected of fraudulent, unlawful, or abusive activity.


4. Products and Services

Krishna-Mart offers products through its online marketplace.

We strive to ensure that all product descriptions, specifications, pricing, images, and availability are accurate. However, errors may occasionally occur.

Krishna-Mart reserves the right to:

  • Correct pricing or typographical errors.

  • Modify product descriptions.

  • Limit product quantities.

  • Discontinue products without prior notice.


5. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Applicable taxes will be charged in accordance with Indian law.

  • Payments must be completed using the payment methods available on the website.

  • Orders are confirmed only after successful payment authorization or confirmation of Cash on Delivery (where available).

Krishna-Mart reserves the right to cancel orders involving pricing errors, suspected fraud, or payment verification issues.


6. Order Acceptance

Your order constitutes an offer to purchase products.

Krishna-Mart reserves the right to accept or reject any order for reasons including, but not limited to:

  • Product unavailability.

  • Pricing errors.

  • Payment failure.

  • Suspected fraudulent activity.

  • Incorrect customer information.

  • Regulatory or legal restrictions.

If payment has already been received for a cancelled order, the eligible amount will be refunded in accordance with our Return & Refund Policy.


7. Shipping and Delivery

Shipping, dispatch, and delivery are governed by our Shipping Policy.

Estimated delivery dates are indicative only and may vary due to factors beyond our reasonable control.

Krishna-Mart shall not be liable for delivery delays caused by courier partners, natural disasters, strikes, government restrictions, or other force majeure events.


8. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are advised to review that policy before placing an order.


9. Intellectual Property

All content available on Krishna-Mart, including but not limited to:

  • Logos

  • Trademarks

  • Website design

  • Graphics

  • Product images

  • Videos

  • Text

  • Icons

  • Software

  • Source code

is owned by Krishna-Mart or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.


10. Acceptable Use

You agree not to:

  • Violate any applicable law or regulation.

  • Use the website for fraudulent or illegal purposes.

  • Upload malware, viruses, or harmful code.

  • Attempt unauthorized access to our systems.

  • Interfere with the security or functionality of the website.

  • Copy or scrape website content without authorization.

  • Impersonate another person or entity.

Violation of these Terms may result in suspension of access, cancellation of orders, and legal action.


11. Third-Party Services

Krishna-Mart may integrate with or provide links to third-party services, including payment gateways, logistics providers, analytics tools, and external websites.

Krishna-Mart is not responsible for the availability, content, privacy practices, or performance of third-party services.


12. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Krishna-Mart disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.


13. Limitation of Liability

To the fullest extent permitted by applicable law, Krishna-Mart shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

  • Use or inability to use the website.

  • Product defects not attributable to Krishna-Mart.

  • Delayed deliveries.

  • Data loss.

  • Technical interruptions.

  • Unauthorized access to user accounts.

Krishna-Mart's total liability, if any, shall not exceed the amount actually paid by the customer for the specific order giving rise to the claim.


14. Indemnification

You agree to indemnify and hold harmless Krishna-Mart, its owners, employees, affiliates, agents, suppliers, and service providers from any claims, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms.

  • Misuse of the website.

  • Violation of any law.

  • Infringement of third-party rights.


15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how your personal information is collected, used, stored, and protected.


16. Suspension or Termination

Krishna-Mart reserves the right to suspend, restrict, or terminate access to the website or any user account at its sole discretion, without prior notice, where there is a violation of these Terms or any applicable law.


17. Force Majeure

Krishna-Mart shall not be responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, floods, pandemics, strikes, cyberattacks, government actions, power failures, transportation disruptions, or similar events.


18. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or any transaction conducted through Krishna-Mart shall be subject to the exclusive jurisdiction of the competent courts at Jamshedpur, Jharkhand, India.


19. Changes to these Terms

Krishna-Mart reserves the right to amend, modify, or update these Terms of Service at any time.

Changes shall become effective immediately upon publication on the website. Continued use of the website after such changes constitutes acceptance of the revised Terms.


20. Contact Us

For any questions regarding these Terms of Service, please contact:

Krishna-Mart

Website: https://krishna-mart.com

Email: contact@krishna-mart.com

Phone: +91-6574506627

Registered Office:

G3, 1st Floor, Sarala Complex,
Kadma Market,
Jamshedpur, Jharkhand – 831005,
India


© 2026 Krishna-Mart. All Rights Reserved.

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